Employee retention is a hot topic in the business world right now. Every company wants to find ways to keep their employees from leaving, but it’s not always easy. There are a lot of factors that go into whether or not an employee will stay with a company, but...
Lately, there’s been a common thread that runs through conversations with clients and colleagues. Maybe you’ve noticed it, too. We start the call by asking, “How’s it going?” Inevitably the response is a variation of “it’s so busy,” “I’m so busy,” “we can’t keep up,”...
The recent LinkedIn Workforce Confidence Survey which canvasses roughly 5,000 US workforce members every two weeks noted a six-point drop in the optimism that employees felt about their employer’s business. While there are concerns about inflation, LinkedIn writers...
How to replace suppression phrases with validation to improve communication “You’re getting upset over nothing.” That’s what my boss told me after a particularly difficult project meeting where everything seemed to go wrong. I’m sure she meant well, but her words...
How to be a curious, not judgmental leader Walt Whitman said, “Be curious; not judgmental.” The word, curiosity, evokes a sense of openness and flexibility. That’s a good way to approach interpersonal communication. In my courses, we define the goal of communication...