Blue Fjord Leaders Blog
The Voice for Insightful Leadership with Shelley Row, P.E.
Top Leadership Tip: Just Care and Be Nice
Some time ago, I spoke at and facilitated an Executive Leadership Program for a notable association. The speakers were a who’s who in that industry--successful business people with a solid track record. There were sessions on responding to RFPs, auditing and...
Customer Service Week: Lessons from Helicopter Pilots
They started with two helicopters, an office crammed into the corner of the hangar filled with beat up furniture. Today, there are eight helicopters, a flight simulator, an office building outside the hangar and services offered in three locations across the country....
Communication Lessons from a Lightning Strike
We were climbing out of the Denver International Airport on an overcast day with bumps typical of Denver. I was flying from a speaking engagement in Keystone to another one in Atlanta and was engrossed in my work when…POP! Flash! The noise and bright light came from...
Tasting Scottish Whisky: What It Means to Your Team
Scotland is known for fine woolens, shortbread, the heather-covered moors and single malt Scottish whisky. I'm not a single malt whisky drinker but as a visitor to Scotland for ten days, I decided to try two per day. If I was a teenager or student I would be loving...
Scaling Difficult Tasks: Leverage Your Resources
The Isle of Skye in Scotland is laced with hiking trails. Some run through heather-covered rolling moors; some are technical climbs that scale tops of peaks; others drop to the sea along sheer cliffs. It's not just Scotland with the tricky terrian; all around the...
The Value of Travel–and Down Time
If you've read my blog for long, you won't be surprised to hear that travel is very important to me. I find that time spent in other environments, cultures and fresh activities expands my thinking, allows me to reconnect to my values, and put into expanded practice...
Blue Fjord Leaders Newsletter with Shelley Row, PE, CSP
Your place for short, easy-to-read articles on management, leadership, decision-making, and personal & professional development.
Featured Blog Posts
Four Tips for Vacationing Without Worry
Do you worry about leaving town for vacation? Have you already bought a new car (if you would be interested, a quick glance at sites like https://invoice-pricing.com/ could get you the best price for your vehicle) for your road trip, but then are you double guessing...
Do You Have Analysis Paralysis?
Learn to take back control of your decision-making! You strive to make data-driven decisions, but too much data can result in analysis paralysis. Plus, in this fast-paced and complex environment, data from the past may not foretell the future. Our interviews with 77...
Three Reasons Your Employee Development Program Doesn’t Work
Why doesn't your Employee Development Program work? Do you have: Out-spoken staff with good ideas who alienate others? Staff who don't speak up because they want to avoid conflict? Hastily-sent, sharply-worded emails that leave those on the receiving end seething?...
Three Tips to Bring Insight to Your Interviewing Skills
It's a position that seems perfect for you. You made it to the interview and now it is your big moment. There's a lot at stake. Not only do you want to make a good first impression, you want to be memorable for the qualities that matter. But are you ready? Yes, you...
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