Blue Fjord Leaders Blog
The Voice for Insightful Leadership with Shelley Row, P.E.
How to Not Waste Time on Performance Reviews
It is likely that your performance review process is a colossal waste of time - for you and your employee. Can your business tolerate a process that is a colossal waste of time? If your answer is no, then here are some tips that with a bit of thought, will improve the...
Persuasion: It’s Not About the Facts
“Just the facts: they speak for themselves.” Don’t they? Not so much. From my technical background, I have observed a fact-based approach to persuasion many times but rarely successfully. It’s no wonder. The brain isn’t designed to respond to facts alone. Analytical...
How to Manage Your Mood and Language to Resolve Workplace Disputes
"I can't work with him! The project was late because he didn't do his part. I have to hold his hand every step of the way." That's what she said as she stood in my office frustrated, agitated and angry. And, she expected me to "take care of it." The situation is...
Five Ways to Reward Employees – It’s Not About the Money.
It was a perfect July 4th evening in Annapolis, Maryland. A soft breeze blew in from the water as the crowds gathered on the bridges, piers, and in boats moored within the harbor. Poof, poof, poof and the sky glitters with globes of red and blue twinkles. Poof, boom...
Four Ways Fairness Addresses Performance Problems
"It's not fair!" You have a team that is working hard and delivering results...except for one team member. He's not pulling his fair share and the workload has to be reallocated because of missed deadlines. The other team members' effort and morale is being impacted....
Three Steps to Manage an Emotional Conversation
The work day started as usual —a long, tedious commute for a meeting-packed day. Lost in thought, I strode past our administrative assistant, Melinda, and into my office intent on reviewing and prioritizing the day’s actions before interruptions started. Just as I sat...
Blue Fjord Leaders Newsletter with Shelley Row, PE, CSP
Your place for short, easy-to-read articles on management, leadership, decision-making, and personal & professional development.
Featured Blog Posts
The Leadership Perils of Suppressing Emotion
In leadership positions it’s inevitable that situations arise that generate an emotional reaction. Some emotions are low grade but others are like five-alarm fires. We are taught to control our emotions in the workplace to be credible, strong and unshakable. “Don’t...
Are We Having Fun Yet? Three Reasons for Humor at Work
Years ago, when I led an office at the Department of Transportation, we invested in a 360 assessment for the top managers and me. I looked forward to the results because I appreciate getting others’ perspectives. Or at least I thought I did— until I got the results. ...
Motivation: Tips to Give (not Take) Clout
The brain really likes feeling important, but it’s not just about giving out raises or promotions (although that’s okay, too). As a manager, there are simple ways to activate the brain’s reward response by helping people feel important and give them a sense of clout....
It’s Not Fair! Three Ways to Combat Unfairness
“But it’s not fair!” Have you ever heard that from someone on your staff or from a frustrated colleague? At one time or another, everyone has felt the pangs of unfairness. There’s a reason for that. The brain is wired to easily detect and react to perceptions of...
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