by Shelley Row | May 3, 2022 | Communication skills, Uncategorized
How to be a curious, not judgmental leader Walt Whitman said, “Be curious; not judgmental.” The word, curiosity, evokes a sense of openness and flexibility. That’s a good way to approach interpersonal communication. In my courses, we define the goal of communication...
by Shelley Row | Aug 13, 2021 | Communication skills, Emotional intelligence, Employee Culture, Self-awareness
Improve your team with these tips for thoughtful management Kindness is natural but it isn’t always easy. Use these management techniques for kindness to improve your team’s morale and performance. Every day it was the same. As the postal carrier...
by Shelley Row | May 24, 2021 | Communication skills, Employee Culture, Problem-solving
Why you have to address personality conflicts at work Have you ever worked in an office where a performance problem went unaddressed? Have you ever watched personality conflicts negatively impact productivity and no one does anything about it? As a top performer, have...
by Shelley Row | Apr 26, 2021 | Communication skills, Leadership in Engineering
How to be a boss that is a good listener You want your office to run like a finely-tuned machine, each gear meshing seamlessly with the others. This level of performance requires the WD-40 of organizations – communication skills and listening skills specifically. In...
by Shelley Row | Apr 14, 2021 | Communication skills, Team building
Want to get more stuff done? Here’s what it takes. You just want to get stuff done. That’s what I hear from the technical professionals I work with. Run into a problem? Let’s solve it and move on. These motivated staff are like high performance gears whirring at top...
by Shelley Row | Mar 16, 2021 | Communication skills, Foundational Skills, Leadership in Engineering, Self-awareness
How this aspect of self-awareness is a critical function in leadership How do you show up? A few weeks ago we introduced you to the Blue Fjord Leadership System. Over time, I’ll write about each of the skills starting with the foundational skills. Today, is...
