The Power of Saying No to Yes

NO! Wham. NO! Wham. My partner, large pads strapped to her forearms, shouted her encouragement. My forearms hit the pads with as much force as I could muster. Wham. “NO!” I yelled as loudly as I could over the other shouted “Nos” in the room. The power of yelling...

Leadership Lessons from EMTs

By the time I arrived, she was groggy, clammy and complaining of chest pains. The emergency management technicians (EMTs) drove up to my mother’s house in spite of me giving them the wrong address. Red lights reflected off the windows as they pulled into the...