Proactive Communication: Easy Ways to Create Certainty

Proactive Communication: Easy Ways to Create Certainty

Is your life hectic? It seems that everyone I talk with laments their frenzied life. Have you ever considered that your customer or client is also frenzied? You can add to their frenzy with uncertainty or create an oasis of calm certainty through proactive...
Who’s Here? What Do You Really Know About Someone Else?

Who’s Here? What Do You Really Know About Someone Else?

I admit up front that I’m not good at recognizing the nuances of people. That’s why I want to share this tip with you. It helps me and it’s likely to be valuable to you, too. My step-daughter, Linnea Miron, is the CEO of Real Wellness.  She and I talked about the...
Three Ways to Shift Your Perspective to Get a Kaleidoscopic View

Three Ways to Shift Your Perspective to Get a Kaleidoscopic View

We were having dinner at a friend’s house and admiring his family memorabilia neatly arrayed in the bookshelves. There were the kid’s sailing trophies, family photos, delicate antique demitasse cups and a bright blue tube. A bright blue tube? “What’s that?” I asked....