Data-driven decision-making. Data analytics. Data mining. Data sounds so logical, rational and objective. But is it? Don’t misunderstand, as an engineer, I love data! And, as a leader, I learned that data alone is not enough. Data is incredibly important for a...
Is your life hectic? It seems that everyone I talk with laments their frenzied life. Have you ever considered that your customer or client is also frenzied? You can add to their frenzy with uncertainty or create an oasis of calm certainty through proactive...
It started by mistake. As I pondered the topic for this newsletter, I picked up the kaleidoscope on my desk. It sits there to remind me to always see other perspectives. By mistake, I stared through the wrong end. Have you ever looked at the back end of a...
I admit up front that I’m not good at recognizing the nuances of people. That’s why I want to share this tip with you. It helps me and it’s likely to be valuable to you, too. My step-daughter, Linnea Miron, is the CEO of Real Wellness. She and I talked about the...
We were having dinner at a friend’s house and admiring his family memorabilia neatly arrayed in the bookshelves. There were the kid’s sailing trophies, family photos, delicate antique demitasse cups and a bright blue tube. A bright blue tube? “What’s that?” I asked....
You’ve been there: a dull presentation; a pointless meeting; a boring training program. And, maybe you’ve given a tedious presentation, presided over an unenthusiastic meeting or provided training when no one seemed engaged. It doesn’t have to be...
