Listening Between the Lines: Powerful Communication Skills You Can’t Do Without

Communication skills are the most frequently identified skill that everyone needs. Through this interactive session, learn the four attributes of high-functioning communicators. Discover the neuroscience of validation and how to use this powerful technique to diffuse an emotionally charged discussion so that rational thought returns.

Program Features

  • Pre-event calls with organizers to understand program goals.
  • Interviews with up to three participants to hear their perspectives.
  • 1 to 2-minute promotional video about your event.
  • Tailored program including interactive engagement.
  • Tailored worksheet to aid retention.
  • Free 35-page PDF of The Handbook for Technical Leaders: Ten Top Skills for Managers by Shelley Row, PE, CSP.
  • Follow-up emails about the key points to prompt application.
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For a world of chronic over-thinkers, this book holds the key. In eight easy steps, discover the essential role feelings play in creating a more fulfilling life and rewarding career.

Just a Few of the Many Clients that Trust Shelley

What clients are saying…

Shelley is a dynamic speaker who did a great job engaging the audience at our conference. Her interactive keynote address was a nice change of pace for our group and was a big part of what made this year’s event successful.

Brandon Campbell
Executive Secretary/Treasurer of Transportation Engineers Association of Missouri (TEAM)

Shelley is a master presenter. She engages the audience as if each person is the only one there.  Tremendous value across the board and this is valuable for any industry.

Cheri Hull
Assistant Director, Leadership and Employee Engagement, Arizona DOT

Shelley is not only knowledgeable but her demeanor is infectious – you will want to use all of the skills that you learn.

Claudette Twichell
Solstice Environmental

She completely understands how to be a leader and how to convey those qualities of a leader to others so they can learn. Very motivational!

Erin Culp
Jacobs Engineering

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