by Shelley Row | Aug 24, 2015 | Decision-Making, Leadership
We didn’t know where to go so we followed the throng of people. We jostled through the streets of Monaco under a blazing blue sky. We were traveling in southern France, and to our surprise we learned about the qualifying time trials that were taking place for...
by Shelley Row | Aug 18, 2015 | Business Skills, Decision-Making, Leadership
Have you ever tried to persuade someone and it did not go well? You have all the facts and data; you have a compelling case and the answer seems obvious – at least to you. Yet, they are not convinced and their arguments seem counterintuitive. This situation plays out...
by Shelley Row | Aug 2, 2015 | Business Skills, Decision-Making, Leadership
The 1996 Summer Olympics were approaching fast. Atlanta hummed with construction. I was part of a team that designed and built the Transportation Management Center or TMC. The work engulfed the city, all of the surrounding counties, the state department of...
by Shelley Row | Jul 18, 2015 | Leadership
“Just the facts: they speak for themselves.” Don’t they? Not so much. From my technical background, I have observed a fact-based approach to persuasion many times but rarely successfully. It’s no wonder. The brain isn’t designed to respond to facts alone. Analytical...
by Shelley Row | Jun 21, 2015 | Leadership
The work day started as usual —a long, tedious commute for a meeting-packed day. Lost in thought, I strode past our administrative assistant, Melinda, and into my office intent on reviewing and prioritizing the day’s actions before interruptions started. Just as I sat...
