by Shelley Row | May 2, 2017 | Leadership
Think, think, think. We live in a culture that values thinking. We have big thinkers, deep thinkers, creative thinkers, out-of-the-box thinkers. There are think tanks and a sculpture called, The Thinker. We think out loud; we think to ourselves and then we think...
by Shelley Row | Apr 25, 2017 | Leadership
We talk about creating consensus all the time. What we do, however, is have a meeting and hope to reach agreement without appreciating what “consensus” really is and the benefits it provides when done well. Consensus when well-executed will: Generate a wide range of...
by Shelley Row | Apr 11, 2017 | Leadership
Years ago, when I led an office at the Department of Transportation, we invested in a 360 assessment for the top managers and me. I looked forward to the results because I appreciate getting others’ perspectives. Or at least I thought I did— until I got the results. ...
by Shelley Row | Apr 4, 2017 | Leadership
The brain really likes feeling important, but it’s not just about giving out raises or promotions (although that’s okay, too). As a manager, there are simple ways to activate the brain’s reward response by helping people feel important and give them a sense of clout....
by Shelley Row | Mar 21, 2017 | Leadership
“But it’s not fair!” Have you ever heard that from someone on your staff or from a frustrated colleague? At one time or another, everyone has felt the pangs of unfairness. There’s a reason for that. The brain is wired to easily detect and react to perceptions of...
