by Shelley Row | Mar 27, 2016 | Business Skills, Decision-Making
Perhaps you’re like me. You pack more into the day than it can possibly hold. The items on the to-do list stack up and the top priorities that need your undivided attention slip as you deal with unexpected emergencies that can’t wait. Frustration builds and...
by Shelley Row | Feb 7, 2016 | Leadership
It was evening at the Wild Horse Pass Hotel and Casino. I checked in after a long flight to Phoenix and, like always, I scouted out the facility for the next day. I don’t think you’d be surprised to learn that the thing that grabbed my attention first was...
by Shelley Row | Sep 8, 2015 | Decision-Making, Leadership
By the time I arrived, she was groggy, clammy and complaining of chest pains. The emergency management technicians (EMTs) drove up to my mother’s house in spite of me giving them the wrong address. Red lights reflected off the windows as they pulled into the...
by Shelley Row | Aug 18, 2015 | Business Skills, Decision-Making, Leadership
Have you ever tried to persuade someone and it did not go well? You have all the facts and data; you have a compelling case and the answer seems obvious – at least to you. Yet, they are not convinced and their arguments seem counterintuitive. This situation plays out...
by Shelley Row | Jul 24, 2015 | Leadership
It is likely that your performance review process is a colossal waste of time – for you and your employee. Can your business tolerate a process that is a colossal waste of time? If your answer is no, then here are some tips that with a bit of thought, will...
